Skill diminta
AuditingBPJSCommunicationDeliveryLeadershipMicrosoft OfficeOnboardingRecruitmentTeamwork
Deskripsi
- Deskripsi pekerjaan Store Leader (Jakarta, Bogor, Depok, Tangerang) PT Segar Putra Indonesia
- 🎯 About Salad Point
Salad Point is a growing healthy food brand that makes nutritious meals simple, fun, and accessible. We serve fresh salads, wraps, and wholesome menu options through dine-in, takeaway, and delivery.
- We believe in creating an impact — both through food quality and how we work as a team.
- 👩💼 Role Summary
As a Store Leader, you will be responsible for managing day-to-day store operations, ensuring excellent customer service, and leading the team to achieve sales and operational excellence.
- You are the bridge between Head Office and the store crew, maintaining quality, efficiency, and team motivation.
- 🧩 Key Responsibilities
- Operational Excellence
- Ensure store runs efficiently and meets daily performance targets (sales, service time, COGS, and waste).
- Maintain product quality and store cleanliness according to brand SOP.
- Oversee cash handling, stock control, and shift scheduling.
- Coordinate with kitchen and service teams for smooth operations.
- Leadership & People Management
- Supervise and train team members (Salad Artists, Cashiers, Kitchen Staff).
- Conduct daily briefings and performance check-ins.
- Foster teamwork, discipline, and a positive work environment.
- Support recruitment and onboarding of new team members.
- Customer Experience
- Maintain high service standards and hospitality in every customer interaction.
- Handle customer feedback and complaints professionally.
- Ensure consistent brand experience for dine-in, takeaway, and delivery orders
- Reporting & Coordination
- Submit daily sales, inventory, and attendance reports to HO.
- Communicate operational needs to Area Manager and related departments (marketing, supply chain, finance).
- Implement new programs or campaigns from Head Office effectively.
- 📊 Key Performance Indicators (KPI)
- Sales achievement vs. target
- Food cost & waste control
- Customer satisfaction & service speed
- Staff attendance & retention
- Store audit & SOP compliance score
- 💡 Requirements
- Minimum 2 years of experience as a Store Leader / Supervisor in F&B or retail.
- Strong leadership, communication, and problem-solving skills.
- Ability to work under pressure and handle fast-paced environments.
- Honest, disciplined, and results-driven.
- Willing to work on weekends or flexible shifts as needed.
- 🌿 What We Offer
- Competitive salary & performance bonus
- Career growth opportunities within Salad Point Group
- Supportive and empowering work culture
- BPJS TK & Kesehatan