Store Manager

STAR PARTY KTV is an international entertainment brand with over 800 outlets across China and expanding globally. We are now launching our Jakarta location and looking for an experienced and driven Store Manager to lead our team and deliver an outstanding customer experience.

Tanggung Jawab

• Oversee daily store operations, including staff scheduling, inventory control, service standard implementation, and on-site customer experience management.
• Take full responsibility for store performance and lead the team to achieve sales targets. Actively improve table turnover rate and average spending through effective marketing strategies.
• Understand local entertainment trends in Indonesia and benchmark against leading competitors (e.g., Masterpiece) to continuously optimize service quality and product offerings.
• Manage recruitment, training, and performance evaluation for a team of 7 or more staff, building a strong and efficient service team.
• Develop partnerships with nearby businesses and channels to drive traffic and revenue through collaborations and joint promotions.
• Monitor and control operational costs, including beverages, food, and daily expenses, to improve profitability.
• Conduct monthly inventory checks and ensure proper asset management.
• Manage and execute local social media marketing (TikTok, Instagram, etc.) to promote brand awareness and in-store activities.

Kualifikasi

• Proven management experience in well-known F&B or entertainment industries (KTV, bar, nightlife, leisure). Experience in new store opening is a strong advantage.
• Experience managing teams of at least 7 staff, with strong leadership, motivation, and problem-solving skills, including handling customer complaints professionally.
• Familiar with the Indonesian entertainment market, including pricing strategy and promotional campaign execution.
• Fluent in Bahasa Indonesia, English and Mandarin (for communication with headquarters).