Skill diminta
CommunicationEnglishLeadershipQuality ControlTroubleshooting
Deskripsi
Job Description
- Supervise and ensure the diagnosis and repair process for smartphones and laptops is carried out in accordance with company standards.
- Handle advanced technical repair cases, including board-level repairs.
- Provide technical guidance, training, and support to the technician team.
- Conduct quality control inspections to ensure repair quality and service standards.
- Ensure all repair activities and technical findings are accurately documented in the system.
- Identify technical issues and continuously improve repair processes and operational efficiency.
Requirements
- Could speak English in professional level.
- Minimum high school/vocational high school (SMA/SMK) graduate, preferably in Electronics Engineering or a related field.
- At least 3–5 years of experience in smartphone repair, with strong board-level repair expertise.
- Previous experience leading or supervising a team of technicians is an advantage.
- Strong knowledge of troubleshooting, mainboard repair, and schematic/board diagram reading.
- Excellent leadership, communication, and problem-solving skills.