Skill diminta
CommunicationLeadershipRoute PlanningStrategic PlanningUpselling
Deskripsi
Job Description
- Team Leadership
- Provide effective leadership to the sales team, motivating and guiding them to achieve individual and collective sales goals.
- Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness.
- Foster effective communication and collaboration with other departments such sales operations & strategy, merchant happiness & Lending operations
- Compliance: Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities. Monitor and enforce adherence to pricing guidelines, sales policies, and contractual obligations
- Sales Planning execution
- Responsible for the execution of project events and daily/weekly route planning
- Responsible to ensure teams productivity are met
- Monitor sales activities, analyze sales data, and generate reports on sales performance, including key metrics such as sales revenue, customer acquisition, conversion rates, and customer satisfaction.
- Merchant Relationship
- Build and maintain strong relationships with key merchant
- Address merchants inquiries and concerns promptly, ensuring a high level of merchants satisfaction
- Collaborate with the MSE & MSR to identify opportunities for upselling, cross-selling, and repeat business
Job Requirements
- Excellent verbal and written communication skills
- Proven leadership ability with experience managing and motivating team.
- Minimum 3–5 years of relevant work experience; experience in strategic planning or business strategy is a plus
- Strong track record in sales with solid hands-on field experience
- Industry background in FMCG, Telecommunications, Banking, or E-commerce preferred
- Willingness to relocate and work across various regions throughout Indonesia