Telesales

Tanggung Jawab

• Initiate outbound communication with B2B prospects via phone, WA Business & mailchimp other digital channels
• Overview Cybershield’s cybersecurity services
• Identify and understand prospective clients’ IT security needs and challenges
• Schedule follow-up meetings, demos, or discussions with Business Development team
• Maintain, update, and manage prospect information accurately in the CRM system
• Conduct consistent follow-ups until prospects are ready to move into the next stages
• Achieve daily, weekly, and monthly performance targets (calls made, leads generated, and meetings set)

Kualifikasi

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 0-3 years of experience in telesales, customer service, inside sales, or lead generation (fresh graduates welcome)
• Strong verbal communication and persuasion skills
• Comfortable with high-volume outbound calls and digital outreach
• Ability to build good relation with prospective clients
• Good listening skills to identify customer needs and pain points
• Target-driven and able to work with daily and monthly KPIs
• Interest in technology or cybersecurity services is a plus