Skill diminta
CommunicationCustomer ServiceMicrosoft OfficeOnboarding
Deskripsi
- Key Responsibilities
- Manage customer onboarding and renewals for Virtual Office and workspace solutions
- Handle customer complaints and service requests
- Coordinate workspace bookings and occupancy (Hot Desk, Dedicated Desk, Meeting Rooms)
- Manage relationships with business-service vendors and partners (notary, legal, tax, licensing)
- Supervise runner services and daily facility readiness/cleanliness
- Maintain customer/partner database and operational reporting
Requirements
- Diploma or Bachelor's degree in Management, Business, Hospitality, or related field
- Minimum 2 years in customer service, operations, coworking/serviced office, or hospitality
- Strong communication and relationship management; able to manage multiple stakeholders
- Organized, detail-oriented, strong problem solver; able to work independently and in a team