Account Manager

Job Description

Being the main point of contact for clients, maintaining regular communication, understanding their needs, and ensuring their satisfaction with the company's products or services.

• Identifying business opportunities with existing clients and prospecting for new clients.
• Negotiating contracts and deals with clients.

Conducting product presentations and demos: Demonstrating the company's products or services to potential clients and during marketing events.

• Preparing regular reports on sales activities, market developments, and performance metrics for management review.
• Handling issues or complaints promptly and effectively to maintain a positive relationship with clients.
• Staying up-to-date with industry trends, market developments, and competitors' activities to provide the best possible solutions to clients.

Upselling and cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to existing clients to increase revenue.

Collaborating with the marketing team to improve marketing strategies and campaigns based on client interactions and feedback.

Job Requirements

• A bachelor's degree in business, marketing, sales, or a related field.
• Previous experience in sales, account management, in media industry min. 2 years.
• Strong verbal and written communication skills.
• Should be skilled in fostering trust and credibility with clients to ensure long-term partnerships.
• Have a customer-centric mindset and possess strong sales and negotiation abilities.
• Have good Time Management and Organization skills.
• Team player.
• Results-Oriented.