Administrator/Marketing

Key Responsibilities

- Administrative Support

• Organize and maintain office files and records, ensuring accuracy and confidentiality.
• Prepare and manage correspondence, reports, and documents.
• Schedule appointments and manage calendar obligations for tours and shop events.
• Assist in inventory management by recording and tracking stock levels.

- Customer Service

• Serve as the point of contact for customer inquiries, both in-person and over the phone/email.
• Provide detailed information about bike tours, rental services, and shop products.
• Handle customer reservations for bike tours and rental services, ensuring accurate documentation.

- Financial Duties

• Process transactions, including cash handling, credit card payments, and maintaining daily cash reports.
• Assist in billing, invoicing, and maintaining financial records.

- Support to Management

• Assist in the planning and execution of promotional events and marketing activities.
• Coordinate logistics for bike tours, including travel arrangements, accommodations, and itinerary confirmations.
• Aid in managing the social media presence and website updates as needed.

Qualifications

• Proven experience in an administrative or marketing role, preferably in the retail or tourism industry.
• Strong organizational and time management skills with the ability to multitask.
• Excellent verbal and written communication skills, in Indonesian and English
• Proficiency in Microsoft Office Suite and familiarity with office management software.
• Basic knowledge of bookkeeping or accounting procedures.
• Problem-solving orientation with attention to detail and accuracy.
• Manage daily office tasks including answering phones, responding to emails, and greeting visitors.
• Schedule and coordinate meetings, appointments, and travel arrangements for team members.
• Maintain organized records, files, and documents related to tours, clients, and suppliers.
• Support the coordination of tour logistics and marketing activities as needed.
• Handle billing, invoicing, and basic bookkeeping tasks.
• Communicate with clients, partners, and vendors to provide information and resolve inquiries.
• Maintain office supplies and equipment, ensuring efficient operation.
• Collaborate with team members to facilitate smooth internal communication and workflow.

QUALIFICATIONS

• Experience as a secretary, administrative assistant, or similar role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in office software such as Microsoft Office
• Attention to detail and problem-solving skills.
• Familiarity with the tour or outdoor adventure industry is a plus.
• Ability to work independently and as part of a team.
• Friendly and professional demeanor.
• Fluency in English

SALARY RANGE

Rp 200,000 to Rp 300,000 / day, according to experience and responsibilities

HOW TO APPLY

• Urgent recruitment, interviews could start before 30 September.
• Interested candidates can send their

CV

• with a
• photo
• at
• ••••@cyclingindonesia.com
• Short-listed candidates will be contacted for a phone interview.