Skill diminta
CommunicationCustomer ServiceEnglish
Deskripsi
- Job Responsibilities
- Handle patient inquiries via telephone, email, or social media in a polite and professional manner
- Resolve patient issues quickly and efficiently
- Provide information on products, services, and company policies to patients
- Build good relationships with customers and increase patient satisfaction
- Perform administrative tasks related to customer service
- Provide feedback and suggestions to management for customer service improvement
- Job Requirements
- Bachelor's degree in all majors
- 2 years experience as a call center supervisor or coordinator, having a medical and pharmaceutical background will be prioritized
- Able and active in communicating in English
- Patient service oriented
- Have good communication skills