Customer Relation Xpeng (Talent Pool) - Supervisor

Job Description

• Customer Handling & Communication
• Service Follow-up & Satisfaction Monitoring
• Customer Loyalty & Retention Programs
• Reporting & Continuous Improvement
• Job Requirements
• 1–3 years of experience in customer service, public relations, or after-sales roles—preferably in the automotive industry.
• Experience in handling customer complaints and service follow-up processes is a plus