Skill diminta
AccurateCommunicationCustomer ServiceEnglish
Gaji pasar untuk posisi ini
Median Rp3,4 jt/bulan · rentang umum Rp2,5 jt – Rp4,5 jt
Berdasarkan 374 lowongan Customer Support se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Customer Service is responsible for providing excellent service to customers, handling inquiries and concerns, and ensuring a positive customer experience throughout their interaction with the company.
Responsibilities
- Handle customer inquiries, requests, and complaints professionally.
- Provide accurate information regarding products, services, and programs.
- Follow up on customer concerns and ensure timely resolution.
- Maintain positive relationships and deliver excellent customer experience.
- Maintain accurate customer and service-related records.
Qualifications
- Minimum Bachelor’s degree in any relevant field.
- 1–2 years of experience in Customer Service or related roles.
- Fluent in English, both written and spoken.
- Excellent communication and interpersonal skills.
- Customer-oriented with strong problem-solving abilities.
- Good organizational and administrative skills.
- Able to work effectively in a fast-paced environment.