English Contact Center

Fluent in English (MANDATORY)

Responsible for providing outstanding customer service to customers, including responding to inquiries, resolving issues, and maintaining customer records;

• Responsible for providing quality service to cardholders and merchants, including educating them on new technologies;
• Responsible for managing and responding to customer support issues.
• Inbound call, dan upselling product
• Willing to work in shifts (24 hours system)