Denpasar
Rp6 jt – Rp8 jt9 hari lalu
BHP is hiring 3 receptionists to cover our 24/7 front desk operations. You will be the first point of contact for international guests staying at our luxury villa collection in Canggu.
System & Inventory Control
System Integrity: Acts as the technical mind of the Front Office, running all property systems, maintaining clean records, and ensuring every operational movement is logged in the system.
Inventory & Reservation Coordination: Coordinates directly with the Reservations team regarding real-time villa availability, updated bookings, and room allotments.
Maintenance Logging: Tracks and records all Out-of-Order (OO) and Out-of-Service (OS) villas under engineering maintenance within the system.
Inspected Villa Distribution: Compiles the official list of clean, inspected, and ready villas and provides it directly to the GRO for arrival planning.
Administrative Record Keeping: Controls the digital check-in and check-out records within the Property Management System (PMS) in real-time, working silently in the background while the GRO hosts the guest.
Internal Operations Hub
Inter-Departmental Bridge: Serves as the primary operational point of contact for internal communication between Front Office, Housekeeping, Engineering, Security, and F&B.
Billing & Settlement Execution: Finalizes the guest folios, processes all card or cash payments, and manages the financial billing for groceries and incidentals to guarantee a frictionless transaction for the GRO.
Reporting Assembly: Compiles all daily, weekly, and monthly Front Office data reports, submitting them directly to the Front Office Manager for approval.
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