Front Desk Receptionist

Deskripsi pekerjaan Front Desk Receptionist Stellar Capsules Seminyak

Job Scope Responsibilities

• Extend a Warm Welcome to the Guest
• Be ready to tell tourist to Bali how to enjoy the island of Bali
• Be ready to handle difficult customers
• Be ready to achieve very high Customer Satisfaction Review Ratings across various technology platforms
• Be ready to handing Credit Card and Cash Administration
• Be ready to handle Property Management Systems to manage Guest's bookings
• Answer incoming phone calls and customer correspondances
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/ inventory deliveries
• Maintain office security by following fire safety and security procedures
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses (Petty Cash) and costs
• Perform other clerical receptionist duties such as filing, photocopying, printing, laminating
• Be ready to provide lateral service to team members from other division or scope of work
• Positive Abilities
• High Personal Discipline (Punctual)
• *Speak Good English
• High Levels of Attention to Details
• High in Focus (Not Easily Distracted)
• Person with High Positivity/ Resilience
• Keen and Excited to Learn
• Good ownership and responsibility with work
• High Levels of Exactness
• Understand Teamwork and Team Player
• A proactive person
• Be able to multitask and handle stress
• Good Customer Service Attitude
• Kind or Caring Person
• Negative Inhibitors
• Overconfidence or Enlarged Personal Ego
• Laziness
• Disorganised/ Untidy
• Political/ Gossiping

Qualification

• Fresh Graduate are welcomed
• Any degree or High school accounting diploma qualification are welcomed