Goumet Market Manager

Company Profile

Pepito Culinary is a hospitality company committed to delivering exceptional dining experiences in Bali's world-renowned tourism destinations. We are dedicated to providing outstanding service, maintaining the highest operational standards, and creating a welcoming and memorable atmosphere for every guest.

Supported by a team of passionate and professional individuals, we prioritize service excellence, integrity, and customer satisfaction in every aspect of our operations. We believe that quality, teamwork, and a strong commitment to hospitality are the foundations of creating remarkable culinary experiences.

Gourmet Market Manager

Qualifications

• Bachelor's Degree in Business, Marketing, Retail Management, Hospitality, or related field.
• Minimum 5 years of experience in Modern Retail/Supermarket.
• Minimum 2–3 years as a Store Manager, Assistant Store Manager, or equivalent.
• Proven experience leading retail teams and achieving sales targets.

Strong knowledge of retail operations, inventory management, merchandising, budgeting, cost control, customer service, food safety, FIFO/FEFO, and shrinkage control.

• Proficient in Microsoft Excel, PowerPoint, and retail ERP systems.
• Willing to be placed across Bali.
• Strong leadership, communication, and service mindset.
• English proficiency is an advantage.

Job Description

• Manage daily supermarket operations to achieve sales, profitability, and operational excellence.
• Ensure excellent customer service and compliance with company SOPs.
• Monitor inventory, merchandising, operational costs, and store performance.
• Lead, coach, and develop store employees.
• Analyze business performance and implement improvement strategies.
• Maintain food safety and regulatory compliance.
• Key Competencies
• Leadership & Team Management
• Customer Focus
• Business & Commercial Acumen
• Problem Solving
• Communication Skills
• Integrity & Ownership
• Continuous Improvement
• Results-Oriented