Skill diminta
CommunicationCustomer ServiceLeadershipProblem SolvingRetail Operations
Deskripsi
Company Overview
Founded in 2001 in Bali, Pepito Supermarket began with a simple vision, to bring a world-class shopping experience to local communities. What started as a compact neighborhood supermarket has grown into a trusted premium supermarket brand across Bali and Lombok.
From the very beginning, our motto — “Freshness, Quality, Customer Satisfaction” — has guided everything we do. It reflects our commitment to delivering fresh groceries, high-quality local produce, and a curated range of imported goods that meet international standards.
For over two decades, Pepito has continued to set the benchmark for modern retail in Bali, combining premium selections, exceptional service, and a warm, welcoming environment. Today, Pepito represents more than just a Bali supermarket, it’s a destination where freshness, quality, and customer satisfaction come together to create a truly elevated shopping experience.
Qualifications
- Bachelor's Degree in Business, Retail Management, Marketing, Hospitality, or related field.
- Minimum 5 years of experience in the modern retail/supermarket industry.
- Minimum 2–3 years as a Store Manager, Retail Manager, or equivalent.
- Proven experience leading store operations and large retail teams.
- Strong knowledge of retail operations, merchandising, inventory control, budgeting, customer service, and loss prevention.
- Proficient in Microsoft Excel and retail ERP systems.
- Strong leadership, analytical, and problem-solving skills.
- Willing to be placed across Bali.
- English proficiency is an advantage.
Job Description
- Manage overall supermarket operations to achieve sales and profit targets.
- Ensure operational excellence and compliance with company SOPs.
- Monitor inventory, merchandising, shrinkage, and operating costs.
- Lead, coach, and develop store teams to improve performance.
- Deliver outstanding customer service and resolve operational issues.
- Analyze store performance and implement continuous improvement initiatives.
- Key Competencies
- Retail Operations Management
- Leadership & Team Development
- Customer Focus
- Business & Financial Acumen
- Problem Solving
- Communication Skills
- Integrity & Ownership
- Results-Oriented