Jakarta
Rp3,5 jt – Rp6 jt · estimasi4 hari lalu
Median Rp8,5 jt/bulan · rentang umum Rp7,1 jt – Rp10 jt
Berdasarkan 91 lowongan Account Management di Jakarta.
Lihat data gaji selengkapnya →Lead the overall account management strategy and client portfolio, developing strategic account plans that align with client objectives and Emtek Commerce’s commercial goals.
Build and maintain strong relationships with key clients, brand partners, and senior decision-makers, ensuring client satisfaction and long-term partnership growth.
Drive GMV, revenue, and profitability growth across existing accounts by identifying business expansion, upselling, and cross-selling opportunities.
Lead client retention and renewal strategies, proactively identifying partnership risks and resolving issues to maintain sustainable business relationships.
Collaborate with cross-functional teams, including livestreaming operations, creative, content, creator/affiliate, performance marketing, and analytics, to ensure effective execution of client strategies.
Lead, coach, and develop the Account Management team, establishing clear account ownership, performance expectations, and accountability.
Monitor account performance and campaign effectiveness, lead regular business reviews, and provide strategic recommendations to improve commercial results and service quality.
Extensive experience in account management, client servicing, or commercial leadership within e-commerce, social commerce, digital agencies, media, or related industries.
Proven experience leading and developing account management or client-facing teams, with strong leadership and people management skills.
Demonstrated success in growing client portfolios, retaining strategic accounts, and delivering measurable revenue and profitability improvements.
Strong understanding of social commerce and e-commerce business models, including livestream selling, creator/affiliate marketing, and performance-driven campaigns.
Strong commercial and analytical skills, with the ability to interpret GMV, revenue, margin, and campaign performance data to support business decisions.
Excellent stakeholder management, negotiation, and presentation skills, with the ability to engage effectively with senior clients and business leaders.
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Excellent communication skills in Bahasa Indonesia and English, with the ability to develop strategic account plans, coordinate cross-functional teams, and manage complex client requirements.