Skill diminta
Accurate
Deskripsi
Deskripsi pekerjaan Hostess Omma Day Club Bali
ey Responsibilities
- Greet and welcome guests warmly and professionally upon arrival.
- Manage guest reservations and seating arrangements efficiently.
- Escort guests to their tables and provide menus when required.
- Maintain accurate information regarding table availability and reservations.
- Coordinate with Service, Restaurant, and other operational teams regarding guest requirements.
- Handle guest inquiries and provide accurate information about facilities, menus, promotions, and events.
- Assist in managing guest queues during busy periods.
- Monitor the cleanliness and appearance of the reception/hostess area.
- Handle guest complaints professionally and escalate issues to the supervisor when necessary.
- Maintain a professional appearance, grooming, and positive attitude at all times.
- Ensure all guests receive friendly, attentive, and personalized service.
- Assist with special guest requests, VIP arrangements, and events when required.
- Follow company SOPs, service standards, and safety regulations.
- Perform other duties as assigned by the supervisor or management.