Housekeeping

Deskripsi pekerjaan Housekeeping PT. Magic Garden Cafe

HOUSEKEEPING SUPERVISOR

Responsibilities

• Supervise and coordinate the daily operations of the Housekeeping team.
• Assign daily tasks and work schedules to Housekeeping staff according to occupancy and operational needs.
• Ensure all villas, rooms, public areas, and back-of-house areas are cleaned and maintained according to company standards.
• Conduct regular inspections of villas/rooms to ensure cleanliness, presentation, hygiene, and maintenance standards are consistently met.
• Ensure rooms and villas are properly prepared before guest arrival and maintained throughout the guest's stay.
• Monitor and follow up on guest requests related to Housekeeping.
• Coordinate with Front Office, Villa Manager, Engineering, and other departments regarding guest needs, room status, maintenance issues, and operational requirements.
• Monitor the cleanliness and condition of linen, towels, amenities, cleaning equipment, and Housekeeping supplies.
• Maintain proper inventory levels and report shortages or damaged items to the management.
• Ensure proper handling, storage, and use of cleaning chemicals and equipment in accordance with safety procedures.
• Train, coach, and provide guidance to Housekeeping staff regarding SOPs, cleaning standards, grooming, hygiene, and work procedures.
• Monitor staff attendance, punctuality, grooming, discipline, and overall performance.
• Conduct briefing and daily communication with the Housekeeping team.
• Report lost and found items according to company procedures.
• Assist in preparing Housekeeping schedules, checklists, and operational reports.
• Monitor housekeeping costs and minimize unnecessary use of supplies and amenities.
• Ensure all Housekeeping SOPs, health, safety, and hygiene standards are properly implemented.