Skill diminta
CommunicationEnglishLogisticsNegotiationProcurementTroubleshooting
Deskripsi
Deskripsi pekerjaan IT Operations Engineer Kenza Hospitality Investment
We’re looking for a versatile, hands-on Operations & IT Coordinator to support our restaurant group. This role is ideal for someone who thrives on variety — one day troubleshooting a POS terminal or internet outage, the next day sourcing suppliers, coordinating an event, or helping organize legal paperwork. You’ll be a key operational partner to the General Manager, keeping the technical and administrative backbone of the business running smoothly.
- Key Responsibilities
- Technology & Systems
- Manage, maintain, and troubleshoot POS systems across all outlets
- Diagnose and resolve internet/network connectivity issues, coordinating with ISPs as needed
- Maintain basic IT infrastructure (routers, printers, tablets, payment devices)
- Keep software and systems updated; train staff on POS and other tools
- Procurement & Sourcing
- Research and source new products, suppliers, and vendors to improve quality, cost, or variety
- Negotiate pricing and terms with vendors
- Maintain supplier relationships and evaluate performance
- Events & Catering
- Plan and coordinate private events, catering orders, and special functions
- Liaise with clients, kitchen, and service staff to ensure smooth execution
- Manage event logistics, timelines, and budgets
- Administrative & Legal
- Support
- Assist with drafting, reviewing, and organizing legal and business documents (contracts, permits, licenses)
- Maintain organized records and documentation
- Support the GM with various administrative tasks as needed
Requirements
- 2+ years of experience in a similar operations, IT support, or administrative role (hospitality experience a plus)
- Working knowledge of POS systems and basic networking/troubleshooting
- Strong organizational skills and ability to manage multiple priorities
- Good written and verbal communication skills (Bahasa Indonesia and English)
- Comfortable with vendor negotiation and basic contract/document review
- Proactive, resourceful, and calm under pressure
- Valid driver’s license (may require travel between outlets/suppliers)