IT Procurement Operations - Corporate IT

The Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers do not merely solve problems at hand; We build foundations for a long-lasting future. We don't limit ourselves on what we can or can't do; we take matters into our own hands even if it means drilling down to the bottom layer of the computing platform. Shopee's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience it first-hand if you love technologies as much as we do.

Job Description

Execute and manage recurring IT procurement operations for internet, telephone, software subscriptions, and assigned IT services within the project scope.

Coordinate end-to-end purchase requisition (PR) and purchase order (PO) workflows, including submission, approval tracking, PO issuance, and closure.

Maintain the contract management system and operational trackers with accurate contract, purchase order, invoice, renewal, and cancellation details across project milestones.

Monitor contract expiry dates, renewal timelines, quotation validity, notice periods, and service cancellation requirements to ensure compliance.

Drive sourcing activities for new internet, telephone, and software requirements through Request for Quotation (RFQ) issuance, commercial evaluations, negotiation support, and award recommendations.

Consolidate demand across sites, entities, and business units to support project budgeting, forecasting, vendor consolidation, and bulk tendering opportunities.

Validate invoice readiness information - including PO availability, entity allocations, supporting documentation, and cost center accuracy to ensure seamless financial processing.

Resolve vendor escalations and operational issues related to delayed quotations, service activations, billing discrepancies, and payment statuses in coordination with internal stakeholders.

Analyze recurring spend patterns to identify opportunities for demand consolidation, cost optimization, commercial renegotiation, and process improvement within the project period.

Deliver regular status reports on procurement progress, upcoming renewals, outstanding POs, invoice risks, vendor performance, and cost savings.

Requirements

Hold a minimum Bachelor's degree in Business Administration, Supply Chain, Accounting, Finance, Information Technology, or other quantitative-based majors.

Possess 2 to 5 years of relevant experience in IT procurement operations, purchasing, vendor management, finance operations, or contract administration.

Proven experience in managing recurring IT services, software subscriptions, telecommunications, and managed services contracts.

Strong functional understanding of purchase requisitions, purchase orders, invoicing, sourcing governance, contract renewals, and payment processes.

High proficiency in Microsoft Excel or Google Sheets for data reconciliation, spend analysis, and operational reporting, alongside experience using ERP or contract management systems.

Strong analytical mindset with meticulous attention to detail regarding pricing, contract dates, entity allocations, and purchase order tracking.

Proven ability to manage and drive procurement activities across multiple cross-functional stakeholders, including IT, Procurement, Finance, Legal, and external suppliers.

Proactive and accountable problem-solving skills to independently follow through on billing discrepancies and operational escalations.

Demonstrated capability to manage multiple recurring deliverables, deadlines, and vendor relationships concurrently in a fast-paced environment.

Proficient in both written and spoken English and Bahasa Indonesia to support cross-functional and regional communication.