IT support

Job description for IT support at NORVEXA PTE. LTD.

NORVEXA PTE. LTD. is a Singapore-based human resources company dedicated to providing comprehensive recruitment and workforce solutions for businesses across various industries. We assist employers in sourcing, screening, and placing qualified candidates while supporting job seekers in finding suitable career opportunities. Our services include talent acquisition, recruitment support, workforce planning, and HR consulting. We focus on delivering efficient, reliable, and personalized services that help businesses grow with the right people while ensuring a positive experience for both employers and candidates. With a commitment to professionalism, integrity, and excellence, NORVEXA PTE. LTD. aims to build long-term partnerships and contribute to sustainable workforce development. We are currently seeking a motivated and skilled IT Support professional to join our team in Sembawang, North, Singapore, where we believe your expertise will play a vital role in supporting our operations and client needs.

The IT Support professional will be responsible for providing technical assistance and support to internal users and external clients. Key responsibilities include managing and resolving IT-related issues through ticketing systems, offering help desk support, and ensuring smooth operation of hardware and software. The role involves troubleshooting network problems, maintaining IT infrastructure, and delivering remote support when necessary. The individual will also collaborate with team members to ensure timely and effective resolution of technical challenges. This position offers an opportunity to work in a dynamic environment where your skills can make a meaningful impact on the performance and efficiency of our organization.

This position is available for a hybrid work arrangement, offering flexibility to balance office and remote work. Candidates must hold an Associate Degree or equivalent qualification. Essential skills include proficiency in ticketing systems, help desk operations, customer service, IT support, teamwork, network troubleshooting, hardware maintenance, technical support, troubleshooting, and remote support. We welcome candidates who are eager to learn, adaptable, and committed to delivering high-quality service. If you are passionate about technology and enjoy solving problems, we encourage you to apply and become part of our growing team.