KEPALA DIVISI OPERASIONAL (HEAD OF SCHOOL OPERATIONS)

Key Responsibilities

• Supervise and provide direction to the Purchasing, GA, HR, and QA teams.
• Oversee end-to-end procurement processes, including vendor selection, purchasing planning, contract management, and budget control.
• Ensure timely and efficient acquisition of goods and services in line with school needs and policies.
• Develop and implement operational procedures, service level agreements, and performance indicators for all units.
• Manage daily non-academic operations, ensuring compliance with internal standards and regulations.
• Lead improvement initiatives to streamline workflows and improve service delivery across departments.
• Coordinate with school leadership on planning, budgeting, and resource allocation.
• Monitor compliance with quality and safety standards, and lead internal audits when needed.

Qualifications

• Bachelor’s degree in Business Administration, Management, Supply Chain, or a related field (Master’s degree is a plus).
• Minimum 5 years of experience in operations or purchasing management, ideally in an educational or service organization.
• Proven experience in procurement and vendor management.
• Strong leadership and organizational skills with the ability to manage multiple departments effectively.
• Familiarity with ISO 9001 or quality management systems is a plus.
• High attention to detail, problem-solving mindset, and strong communication skills.