Operational Manager

• A. Operations & Project Execution
• Plan, coordinate and oversee daily operational activities across multiple projects and work sites.
• Work closely with Project Managers, Supervisors, Foremen and Engineering teams to ensure effective project execution.
• Review project scope, schedule, manpower and resource requirements before commencement of work.
• Monitor project progress against the agreed schedule and immediately address delays or operational issues.
• Ensure proper coordination between office, workshop and site operations.
• Conduct regular site visits and operational meetings.
• B. Manpower & Productivity Control
• Plan and allocate manpower according to project requirements and workload.
• Monitor
• manpower utilization, productivity and overtime* by project and department.
• Ensure manpower is efficiently deployed and avoid unnecessary overtime or excess manpower.
• Review manpower requirements with Project Managers before approving additional manpower or overtime.
• Identify manpower shortages, excess capacity and productivity issues.
• Coordinate manpower transfers between projects where appropriate to optimize utilization.
• Assist Management with manpower forecasting based on confirmed and upcoming projects.
• C. Project Cost Control
• Monitor actual project resources against approved budgets and costing.
• Work with Project Managers to control
• labour hours, overtime, materials, equipment and subcontractor costs.
• Identify project cost overruns at an early stage and implement corrective action.
• Ensure additional or variation work is properly identified and communicated before execution wherever possible.
• Support Management in reviewing project profitability and operational performance.
• D. Quality, Safety & Documentation
• Ensure all work is carried out according to company procedures, customer requirements and applicable safety standards.
• Ensure Supervisors and Foremen maintain proper site and project documentation.
• Ensure completed works are inspected and properly documented before customer sign-off.
• Ensure
• Work Done Reports / Service Reports* are completed and signed by customers promptly after completion of work.
• Coordinate with Project and Commercial teams to ensure completed-job documentation is submitted promptly for invoicing.
• Support implementation and compliance with company
• ISO 9001 procedures and operational SOPs*.
• Investigate operational problems, quality issues, rework and customer complaints and implement corrective actions.
• E. Equipment & Resource Management
• Ensure tools, equipment and company assets are properly allocated, maintained and controlled.
• Coordinate equipment requirements between departments and project sites.
• Ensure materials and equipment required for projects are identified and requested in advance to prevent project delays.
• Monitor usage and prevent unnecessary loss, damage or wastage of company resources.
• F. Management & Reporting
• Conduct regular operational meetings with Project Managers and Supervisors.

Prepare and submit operational reports covering

• Project progress and completion status
• Manpower utilization
• Overtime
• Productivity
• Project delays
• Operational issues
• Safety and quality matters
• Upcoming manpower and resource requirements
• Escalate significant project delays, cost overruns, manpower issues and customer concerns to Management.
• Develop and improve operational procedures to increase productivity, accountability and cost efficiency.