Learning Partner Supervisor - Supervisor

Job Description

Develop, implement, and continuously improve learning and development strategies aligned with business objectives, operational priorities, and organizational capability requirements.

Conduct Training Needs Analysis (TNA) in collaboration with business leaders, department heads, and store management to identify competency gaps and design targeted development initiatives.

Design, facilitate, and deliver impactful learning programs through various learning methodologies, including classroom training, virtual learning, workshops, coaching, and blended learning.

Develop and maintain engaging learning content, training modules, facilitator guides, SOPs, and digital learning materials that reflect current retail, fashion, footwear, product knowledge, sales, and customer experience standards.

Partner with cross-functional stakeholders to ensure learning initiatives support business transformation, employee performance, leadership development, and succession planning.

Monitor, evaluate, and analyze training effectiveness using learning metrics, participant feedback, assessments, and operational performance indicators, and implement continuous improvement initiatives.

Provide coaching and post-training support to store managers and employees to reinforce learning transfer, improve capability, and ensure effective on-the-job application.

• Job Requirements
• Bachelor’s degree or a related field with min. GPA 3.00.

Minimum 2 years of experience in Learning & Development with proven experience supporting store operations in retail industry (fashion, footwear or lifestyle).

Demonstrated experience in conducting Training Needs Analysis (TNA), developing learning curricula, and delivering end-to-end learning programs.

Strong facilitation, presentation, and public speaking skills, with the ability to engage diverse audiences and create impactful learning experiences.

• Familiarity with learning management systems (LMS) and e-learning platforms is a plus.
• Ability to design and deliver training programs that align with business needs and organizational goals.
• Excellent interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.
• Proficient in Microsoft Office (PowerPoint, Excel, and Word); experience with digital learning authoring tools is a plus.
• Proficiency in English and Bahasa Indonesia (both written and verbal) is required.