Skill diminta
Troubleshooting
Gaji pasar untuk posisi ini
Median Rp4 jt/bulan · rentang umum Rp2,8 jt – Rp4,8 jt
Berdasarkan 424 lowongan Live Streaming & Entertainment se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Tanggung Jawab
As our Livestreaming Supervisor, you are the person who keeps every live session at Antarestar running smoothly and selling well. You'll oversee multiple studios streaming at the same time on TikTok Shop and Shopee Live, lead our hosts, read performance as it happens, and make fast calls that turn viewers into buyers. This role reports directly to the Livestreaming Manager.
What you'll do
- Lead day-to-day live operations across all studios, making sure every session is technically ready, including devices, connection, lighting, audio, streaming software, accounts, and product showcase.
- Supervise hosts and co-hosts, from pre-live briefings and script execution to post-live performance reviews.
- Monitor live dashboards in real time, spot signals such as viewer spikes or dropping conversion, and direct hosts on the spot to switch products, pin the hero item, or push a promo.
- Solve on-air issues quickly, from technical glitches and stock-outs to wrong product pins and platform guideline risks.
- Build and manage the live schedule and host roster across studios and platforms, including breaks, backups, and campaign days such as payday and 10.10, 11.11, 12.12.
- Oversee several studios live at once, prioritizing where the biggest problems or opportunities are.
- Work closely with the ads team to keep ad spend in sync with the live flow.
- Deliver clear daily and weekly performance reports (GMV, views, GPM, CTR, CVR, AOV, ROAS, cancel rate) and turn insights into recommendations on product line-up, pacing, and scripts.
- Uphold SOPs, on-screen quality, and team discipline across all live teams.
Kualifikasi
- 1–2+ years of experience in e-commerce live selling (TikTok Shop / Shopee Live), with at least 1 year leading a host team or managing live operations.
- Strong understanding of live metrics and how to act on them: GMV, GPM, CTR, CVR, AOV, ROAS.
- Hands-on with streaming tech: OBS / TikTok LIVE Studio, cameras, lighting, audio, and connection troubleshooting.
- Able to turn data into clear, structured reports in any format the team needs.
- Decisive, calm under pressure, and a natural multitasker.
- Willing to work shifts, including nights, weekends, holidays, and campaign periods.
- Based in or around Bekasi is a plus.
Nice to Have
- Experience with fashion or outdoor brands.
- Experience running live sessions backed by ads (GMV Max / LIVE Shopping Ads).
- Experience as a live host yourself.