Operational Staff

About the role

• We are seeking a dedicated and reliable
• Operational Staff

member to join PT. Berani Merintis Sejahtera for day-to-day coordination of freight forwarding and container trucking activities. This role helps ensure shipments and truck movements are arranged on schedule, required documents are complete, and customers, drivers, vendors, and internal teams receive timely updates.

• Key responsibilities
• Coordinate daily container trucking and shipment activities, including dispatch, pickup, delivery, and return of containers.

Communicate with customers, drivers, shipping lines, terminals, depots, and other service providers to confirm schedules and operational requirements.

Monitor shipment and truck progress, follow up on delays and promptly report operational issues to the supervisor.

Prepare, check, and maintain operational documents, including delivery orders, gate passes, trip records, proof of delivery, and related shipping documents.

• Ensure drivers receive accurate job details, instructions and supporting documents before each trip.
• Update shipment and trucking status in the company's records or operational systems.

Assist with checking trip details, fuel or operating expenses, waiting time, and other supporting information for operational reports and billing.

Maintain organized records of completed jobs, customer instructions, incidents, and service-provider communications.

Handle customer and vendor inquiries professionally and escalate complaints, claims, accidents, of other significant issues to the supervisor.

• Perform other operations-related duties as assigned.
• What we're looking for
• High school diploma or equivalent; additional qualifications in logistics operations are advantageous
• Previous experience in logistics, or distribution operations is preferred
• Strong attention to detail and accuracy in record-keeping
• Excellent time management and organisational skills
• Ability to work in a fast-paced environment and meet tight deadlines
• Good communication skills and ability to work collaboratively within a team
• Commitment to maintaining health and safety standards
• Flexibility to adjust to operational demands and shift schedules as required
• What we offer
• Competitive salary and benefits package
• Opportunities for professional development and advancement within the warehousing and logistics sector
• A safe and supportive working environment with comprehensive health and safety training
• Clear career progression pathways for dedicated and committed team members
• Collaborative team culture with supportive management
• Access to employee assistance programmes and wellness initiatives

About us

PT. Berani Merintis Sejahtera is a established player in the freight forwarding industry. We are committed to providing reliable, efficient and professional logistics solutions to our clients. Our company values integrity, reliability and continuous improvement, and we believe in fostering a positive workplace culture where our team members can thrive. With a focus on operational excellence, we have built a reputation for dependable service and innovative warehouse management practices. We take pride in our dedicated workforce and invest in their development and well-being.

Apply now

If you are interested in joining our dynamic team as an Operational Staff member, we would like to hear from you. Please submit your CV, a cover letter and any relevant certifications to our recruitment team. We look forward to considering your application and discussing how you can contribute to the success of PT. Berani Merintis Sejahtera.