Skill diminta
CommunicationHousekeepingLeadership
Deskripsi
The Property Manager is responsible for overseeing the overall operations, maintenance, and service quality of assigned properties to ensure operational excellence, building functionality, and positive tenant experience. This role manages day-to-day property operations while ensuring all facilities, housekeeping standards, and operational processes are maintained effectively in accordance with company standards and safety regulations.
The ideal candidate has a strong background in hospitality, property management, facility management, or building management, with the ability to lead operational teams, handle on-ground issues proactively, and maintain high service standards in a fast-paced environment.
Key Responsibilities
- Manage daily property and facility operations to ensure buildings are well-maintained, clean, safe, and operationally ready.
- Supervise on-site operational teams including housekeeping and support staff to ensure service quality and productivity standards are achieved.
- Conduct routine inspections on rooms, common areas, facilities, and building systems to maintain operational excellence.
- Coordinate preventive and corrective maintenance activities with related teams and vendors.
- Ensure compliance with operational SOPs, safety standards, and property regulations.
- Monitor asset conditions, inventory usage, and operational supplies to support smooth property operations.
- Handle operational issues, escalations, and incident reporting in a timely and professional manner.
- Prepare operational reports and support continuous improvement initiatives to enhance efficiency and tenant satisfaction.
- Collaborate closely with cross-functional teams including maintenance, customer experience, and tenant relations teams.
Qualifications
- Bachelor’s degree or Diploma in Hospitality, Property Management, Facilities Management, Building Management, Engineering, Operations Management, or related field.
- Minimum 3–5 years of experience in hospitality operations, property management, facility management, or building management.
- Strong understanding of building operations, facility upkeep, and service standards.
- Experience supervising operational, housekeeping, or on-ground teams.
- Strong leadership, communication, problem-solving, and coordination skills.
- Detail-oriented, proactive, and capable of working in dynamic operational environments.
- Willing to work mobile and handle operational schedules when required.