Skill diminta
BudgetingCommunicationCustomer ServiceInventory ManagementLeadershipMenu PlanningPerformance Management
Gaji pasar untuk posisi ini
Median Rp6 jt/bulan · rentang umum Rp5,0 jt – Rp6,6 jt
Berdasarkan 63 lowongan F&B Service di Jakarta.
Lihat data gaji selengkapnya →Deskripsi
- Key responsibilities
- Oversee all daily restaurant operations including service, food quality, and customer experience
- Manage and supervise restaurant staff including hiring, training, scheduling, and performance management
- Ensure compliance with health, safety, and hygiene standards and all relevant regulations
- Monitor financial performance including budgeting, cost control, and revenue management
- Maintain inventory management and vendor relationships to optimise costs and quality
- Create and implement strategies to enhance customer satisfaction and loyalty
- Coordinate with kitchen staff and service teams to ensure smooth operations during service hours
- Handle customer complaints and feedback professionally and constructively
- Maintain restaurant standards and aesthetic appeal across all areas
- Report on performance metrics and implement improvements to drive business objectives
- What we're looking for
- Minimum 3 years' experience in restaurant management or similar hospitality leadership role
- Proven track record of successfully managing restaurant operations and achieving business targets
- Strong knowledge of food and beverage operations, menu planning, and customer service standards
- Excellent leadership and team management skills with ability to motivate and develop staff
- Financial acumen including budgeting, cost control, and profit and loss management
- Outstanding communication and interpersonal skills
- Knowledge of health, safety, and food hygiene regulations and best practices
- Problem-solving ability and capacity to work effectively under pressure
- Experience in the Bali hospitality market is highly desirable