Software / Pre-Sales Engineer

Job Requirements

• Bachelor’s degree in Software Engineering, Computer Science, Information Technology, or a related field.
• Knowledge of embedded systems and firmware development is an advantage.
• Good understanding of software development principles and debugging techniques.
• Strong communication and interpersonal skills.
• Good command of English, both written and spoken.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Willing to travel for customer visits and project support when required.

Job Responsibilities

• Participate in product design and development, particularly in firmware and software applications.
• Validate software and firmware designs and ensure functionality meets product specifications.
• Support product certification processes and participate in internal and external audits.
• Conduct product testing, evaluation, and validation activities.
• Deliver product presentations and provide product training to customers.
• Provide technical support and guidance to customers regarding the operation and application of the company’s products.
• Analyze and troubleshoot technical issues encountered by customers and provide appropriate solutions.
• Collaborate with R&D, Production, and Sales teams to support product development and customer requirements.
• Prepare technical documentation and support the sales team during bidding and tender processes.