Skill diminta
DeliveryEnglishFront OfficeGuest RelationsHousekeepingMicrosoft Office
Deskripsi
What will you do
- Be at the front office for the guests — welcome them, check in on them daily, reachable around the clock while they stay
- Arrange whatever the stay needs: lunch and dinner, private chef, transport, yoga, spa, days out in Canggu and Ubud
Keep a live book of trusted contacts - restaurants, delivery, drivers, chefs, wellness and entertainment partners — and build new collaborations
- Supervise housekeeping and back of house so every villa is ready before the guest walks in
- Collect reviews, answer feedback, track guest satisfaction, and handle Family Village residents' requests
WHAT WE ARE LOOKING FOR
- D3 / S1 in Hospitality, Business or a related field
- Real concierge or guest relations experience in a villa, resort or hotel
- Excellent English, warm and natural with international guests
- Knows Bali — where to send a guest for dinner, a class, a driver, a day out
- Comfortable supervising housekeeping and back-of-house teams
- Available for guests outside office hours — the stay does not stop at 5pm
- Willing to be located in Canggu, Bali