Skill diminta
AccurateComplaint HandlingPresentation
Deskripsi
- Guest Service & Order Management
- Greet
- customers to their tables warmly.
- Present menus
- and provide detailed information on ingredients, portions, or food allergies.
- Recommend dishes
- and upsell additional products like appetizers, desserts, or special drinks.
- Take accurate orders
- using a POS system or order pad and communicate them clearly to kitchen staff.
- Serve food and drinks
- promptly while maintaining high presentation standards.
- Table Maintenance & Upkeep
- Prepare the dining room
- before opening by setting up tables, linens, silverware, and glassware.
- Perform "clear up" tasks
- by removing dirty dishes, glasses, and trash as soon as guests finish.
- Clean and sanitize tables
- , chairs, and service stations continuously throughout the shift.
- Restock condiments
- , napkins, and dining essentials at the end of the shift.
- Payment & Complaint Handling
- Deliver checks
- to guests and process cash, credit, or debit card payments accurately.
- Handle guest complaints
- or issues professionally, escalatling to the manager when necessary.
- Collaborate closely
- with kitchen and bar staff to ensure smooth service flow.