Account Manager

• Job description for Account Manager at FPT Telecom International
• Company Description

FPT Telecom International Co., LTD is a member company of FPT Telecom, one of the leading telecom service providers in Vietnam. FPT Telecom International offers IT infrastructure services to help businesses compete more effectively and grow successfully. Thousands of customers rely on FPT Telecom International for cost optimization, agility, and innovation.

Key Responsibilities

• Identify new business opportunities by prospecting, networking, and engaging with potential clients.
• Develop and implement a strategic sales plan to achieve revenue and growth targets in the segment.

Using channels like the internet and personal networks to seek, develop, and approach potential clients, primarily domestic and foreign enterprises (B2B).

• Exploiting and analyzing clients' needs, the current status of digital transformation, and technology applications.
• Design and propose, consult, or demo for customers about the services provided by FTI.
• Market research, collecting, and building potential customer data.
• Consulting, explaining to customers about the telecommunications services that the company is providing, such as:
• Data center services

Cloud services: public cloud (S3, BaaS, DRaaS, Cloud Camera, CDN), private cloud, hybrid cloud, partner cloud solutions (VMWare, OpenStack, AWS, Alibaba, Microsoft)

Internet service: connection service (Internet Leased Line, MPLS, IPLC, IEPL), Voice, SMS & Collaboration (VOIP, Hotline, Messaging Services, Oncall, PBX, OnMeeting, Vidyo, Cloud CX)

• Other services include network and security solutions.
• Negotiate and persuade clients to use services and sign contracts.
• Coordinate with other departments to monitor and support client service deployment after signing the contract.
• After-sales customer care, continue to exploit and expand relationships with clients.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Telecommunications, or a related field.