Area Supervisor

Role Description

The Area Supervisor is a contract, on-site role based in Tangerang, Indonesia, responsible for overseeing daily operations across designated Anda Group locations. This role will regularly move between locations based on operational needs, ensuring consistent service standards, team performance, and customer experience across the group.

Qualifications

Minimum 2 years of experience in a supervisory, team leader, or similar operational role.

Operational and supervisory experience, including overseeing multiple locations, coordinating schedules, and supporting day-to-day service delivery.

Previous experience as a Supervisor or Team Leader in a 4-star hotel or above is a strong advantage.

Strong leadership, communication, and interpersonal skills, with the ability to work effectively with therapists, Front Office teams, and management.

Experience in wellness, hospitality, retail, or service-focused environments, with an understanding of customer experience and service standards.

• Organizational and problem-solving skills to manage priorities, respond to operational issues, and implement improvements efficiently.
• Ability to work on-site in Jakarta, Indonesia, with flexibility to visit different locations and support varied operational hours as needed.

Basic proficiency with office and scheduling tools (e.g., spreadsheets, scheduling software, communication platforms) to manage reporting and coordination.

Knowledge of health, safety, and cleanliness standards in client-facing environments; prior experience enforcing operational guidelines is beneficial.

• Previous experience in a supervisory or team lead role is preferred; a background in wellness or hospitality management is an advantage.
• Comfortable working in a dynamic and multicultural environment.
• Fluent English communication skills are a strong plus.
• Good command of Bahasa Indonesia.