Skill diminta
AccurateBPJSCommunicationCustomer ServiceEnglish
Gaji pasar untuk posisi ini
Median Rp4 jt/bulan · rentang umum Rp2,9 jt – Rp4,8 jt
Berdasarkan 291 lowongan Call Center se-Indonesia (semua level).
Gaji lowongan ini 44% di atas median pasar.
Lihat data gaji selengkapnya →Deskripsi
Location
TP Bali Site
Onboarding Date
- Monday, October 26th 2026 (
- Immediately)
Join a Customer Expert team in Bali and deliver high-quality customer service for an international hospitality brand. We are looking for English-speaking professionals to support customer interactions across multiple communication channels.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email in a professional manner.
- Provide accurate and detailed information regarding hotel services, reservations, and policies.
- Upsell and promote properties or services within the hotel group to potential and existing customers.
- Ensure customer satisfaction by delivering friendly, efficient, and solution-oriented service.
Qualifications
- Minimum education: Diploma (D3) in any major.
- Experience in Contact Center/Call Center, Customer Service, or Sales is a must.
- Fluent or C1 level in English
- with strong verbal and written communication skills.
- Highly communicative, customer-oriented, and service-minded.
- Willing to work in shifts, including weekends and public holidays.
What You’ll Get
- Monthly incentives & allowances.
- Overtime and shift allowances.
- BPJS Kesehatan & BPJS Ketenagakerjaan.
- International work environment.
- Career growth opportunities.