Skill diminta
AccurateCustomer ServiceProduct Knowledge
Gaji pasar untuk posisi ini
Median Rp3,4 jt/bulan · rentang umum Rp2,5 jt – Rp4,5 jt
Berdasarkan 476 lowongan Customer Support se-Indonesia (semua level).
Gaji lowongan ini 179% di atas median pasar.
Lihat data gaji selengkapnya →Deskripsi
- Deskripsi pekerjaan Customer Service(Japan speaker) Staffinc job
- Customer Interaction: Assist customers via live chat with product, order, and general inquiries.
- Order Processing: Assist with order placement, tracking, and cancellations.
- Problem Resolution: Resolve customer issues and escalate complex cases when needed.
- Product Knowledge: Maintain product knowledge to provide accurate information and recommendations.
- Customer Satisfaction: Deliver friendly, empathetic, and efficient customer service.
- Documentation: Accurately document customer interactions and follow up when needed.
- Customer Education: Educate customers on products, promotions, usage, and self-service options.
- Feedback Collection: Collect and report customer feedback to support service and product improvements.