Skill diminta
AccurateCommunicationEnglishGuest RelationsMultitasking
Deskripsi
CLAY Bali is a new premium restaurant and lounge opening in Ubud. Our concept is inspired by the Silk Road, fire, earth, warm hospitality, tea, and long evenings around the table.
- We are looking for a
- friendly, confident, well-presented Hostess
- to become the first point of contact for our guests and create a warm and professional first impression.
- This position is open to female candidates only.
- Main Responsibilities
- Welcome and greet guests in a warm and professional manner.
- Manage guest arrivals and seating.
- Manage table reservations and waiting lists.
- Answer incoming calls and reservation inquiries.
- Confirm reservations and communicate important information to guests.
- Coordinate table availability with the Restaurant Manager and service team.
- Maintain accurate guest and reservation information.
- Assist guests with questions about the restaurant, menu, events, and facilities.
- Communicate special requests, celebrations, and VIP reservations to the relevant departments.
- Maintain a clean, organized, and professional reception area.
- Support smooth guest flow during busy service periods.
- Handle guest concerns politely and involve management when necessary.
- Maintain professional appearance and communication standards throughout the shift.
- Help create a welcoming atmosphere from the moment guests arrive until they leave.
- Key Requirements
- Female candidates only.
- Previous experience as a Hostess, Receptionist, Guest Relations Officer, or similar guest-facing position is preferred.
- Restaurant, hotel, beach club, or hospitality experience is an advantage.
- Friendly, confident, and professional communication style.
- Well-groomed and presentable appearance.
- Strong guest-service skills.
- Good spoken English.
- Fluent Bahasa Indonesia.
- Additional languages are an advantage.
- Comfortable communicating with international guests.
- Able to remain calm, polite, and organized during busy service periods.
- Good organizational and multitasking skills.
- Responsible, punctual, and disciplined.
- Based in Bali or ready to work in Ubud.
- The Right Candidate
We are looking for someone who
- naturally enjoys communicating with people;
- creates a positive first impression;
- understands premium hospitality and guest service;
- communicates confidently and professionally;
- pays attention to guest preferences and special requests;
- stays organized during busy periods;
- works closely with the service and management teams;
- takes responsibility for the guest arrival and reservation experience.
- Reporting Line
- The Hostess will report to the
- Restaurant Manager / General Manager
and work closely with
- Restaurant Manager;
- Service Team;
- Reservation Team;
- Bar Team;
- Operations Team.
- Main Result of the Position
Every guest should
- feel genuinely welcomed upon arrival;
- receive clear and professional communication;
- be seated efficiently according to the reservation and table plan;
- receive attentive assistance with requests;
- have a positive first and final impression of CLAY Bali.
- To Apply
Please send
- your updated CV;
- a recent photo;
- your current location;
- your previous hospitality or guest-service experience;
- languages you speak;
- your expected salary;
- your earliest possible starting date.
Work location
Ubud, Bali
Employment type
Full-time
Position
Hostess —
Company
CLAY Bali