HR Operation Specialist

Responsibilities

Handles the implementation of human resources administrative services, activities and solutions, ensuring that the appropriate processes, standards and procedures are used to handle employee questions and transactions regarding human resources services, policies and processes.

Consults with the organization's leaders to support the development of strategies and priorities, ensuring alignment with delivering human resources administrative services.

Facilitates utilization of appropriate technology systems and process enhancements to achieve efficiencies in human resources administrative services activities.

• Manage and maintain employee records and HR databases accurately.
• Ensure compliance with labor laws, company policies, and HR regulations.
• Generate HR reports, metrics, and dashboards to support business decisions.
• Respond to employee inquiries regarding HR policies, benefits, and procedures.
• Support audits and maintain confidential HR documentation.
• Identify opportunities to streamline HR processes and improve efficiency.
• Collaborate with HR Business Partners, Talent Acquisition, Payroll, and other departments to ensure smooth HR operations.

Minimum Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology , related field or equivalent Experience.
• Experience in HR operations, HR administration, payroll, or shared services. Plantation Industry Background is preferable.
• Strong knowledge of HR processes, labor regulations, and HRIS systems.
• Customer service oriented and strong attention to detail.
• Preferable had 3 years of related work experience ,especially have experience managing BPJS Kesehatan.
• Experience in service areas such as HR data Management, HR Policy, HR administrations, HR project and HRIS.
• Experience with the use of spreadsheets (advance excel) and business intelligence tools (advance Power BI or Power Query, Power Apps)
• Advance communication in English.