IT Product Manager

Responsibilities

• Identify customer and operational needs across retail, store operations, and backoffice teams.
• Define product goals, roadmaps, and priorities aligned with business objectives.
• Translate business processes into clear requirements, user stories, and acceptance criteria.
• Work with engineering and design teams to deliver features from discovery through launch.
• Improve workflows across POS, inventory, purchasing, sales, payments, and reporting.
• Coordinate stakeholders, manage dependencies, and communicate delivery progress.
• Define success metrics and evaluate product adoption and business impact.

Requirements

• 3+ years of product management experience or equivalent experience owning product decisions and outcomes.
• Experience delivering software products for retail businesses.
• Understanding of retail workflows, including store operations, inventory, sales, returns, and payments.
• Technical understanding of APIs, databases, integrations, and software development processes.
• Ability to assess technical feasibility and discuss implementation trade-offs with engineers.
• Experience conducting user interviews, gathering requirements, and prioritizing competing needs.
• Demonstrated ownership of product roadmaps and delivery from discovery through launch.
• Strong analytical, communication, and stakeholder management skills.
• Experience defining acceptance criteria and coordinating user acceptance testing.
• Full WFO at SCBD, South Jakarta.
• Preferred Qualifications
• Basic accounting knowledge, including revenue, expenses, cost of goods sold, inventory valuation, and reconciliation.
• Familiarity with how sales, refunds, purchases, and inventory movements affect financial records.
• Experience integrating retail systems with accounting software or ERP platforms.
• Experience with multi-store operations, POS systems, warehouse management, or omnichannel commerce.