Skill diminta
AccurateEnglishInventory ManagementMicrosoft OfficeMultitaskingReact
Deskripsi
- Deskripsi pekerjaan Operasional Live Streaming Specialist PT TERA FASHION INDONESIA
- Key Responsibilities
- Pre-live: Preparation
- System & Inventory Management: Proficient in using the ERP system. Daily tasks include checking and syncing product inventory to the live-stream storefront to ensure accurate stock information.
- Product & Material Preparation: Responsible for the end-to-end preparation of daily live-stream sample garments, including steaming/ironing and checking for damages or stains to ensure they are clean and presentable.
- Backend & Equipment Setup: Create live-stream schedules, list product links, and configure promotional activities. Test and adjust all live-stream equipment (lighting, audio interface, network, etc.).
- During Live: Precise Control & Moderation
- Performance Monitoring: Monitor key real-time metrics (viewers, engagement rate, sales data) and promptly update to the team.
- Process Coordination: Cue product displays, activate promotional tools (e.g., coupons), and update information in real-time to match the host's pace, using cue cards for seamless coordination.
- Atmosphere & Order Maintenance: Manage the comment section, guide interactions, answer user questions, and foster a lively, orderly live-stream environment.
- Contingency Handling: Respond swiftly to technical issues or unexpected incidents to ensure stream stability.
- Post-live: Organization & Follow-up
- Organize all sample garments and store them properly according to guidelines.
- Recharge wireless devices (e.g., microphones, cameras) and power down other equipment, maintaining an orderly stream room.
- Order Coordination: Assist in verifying any abnormal orders and liaise with team.
- Qualifications & Requirements
- Minimum 1 year of experience as a Live Stream Control Operator or in a relevant role, with proficiency in operating the backend of major live-streaming platforms such as TikTok, Shopee, Instagram etc..
- Hands-on experience with ERP systems, strong sensitivity to inventory data, and the ability to independently synchronize product information.
- Excellent multitasking skills and the ability to react swiftly under high-pressure situations.
- Meticulous, responsible, with strong execution capabilities and a collaborative team spirit.
- Prior experience in non-standard product live streams (e.g., clothing, accessories) and familiarity with sample garment management processes is preferred.
- Basic data analysis skills and the ability to provide optimization suggestions.
- Proficiency in basic office software and image/video editing tools.
- Conversational English is preferred.
- Working Hours
- Full-time position: 9-hour daily commitment(including a 1-hour unpaid meal break), with 8 working hours compensated;
- This position requires availability to work 6 days per week;
- Flexibility to work according to scheduling needs, including early morning (e.g. start at 6:00 am), late night (e.g. end at 23:00pm), weekends, and national holidays.