Operational Manager/Hotel Manager – Bingin, Bali

Operational Manager / Hotel Manager – Baliwood Bingin, Bali

Baliwood Bingin is a boutique hotel in the heart of Bingin, Bali, offering 14 rooms, a rooftop yoga shala, spa, infinity pool, and a relaxed luxury atmosphere. In addition to traditional hotel stays, the property is also positioned for retreats, private buyouts, events, and exclusive group experiences.

• We are looking for an exceptional
• Operational Manager / Hotel Manager
• to take full ownership of the day-to-day running of the hotel and lead the property to the highest operational and guest service standards.

This is a key leadership role for someone who combines strong hospitality experience with excellent people management, operational discipline, problem-solving ability, and a hands-on approach. You must be someone who naturally stays on top of everything, takes initiative, and ensures the property runs smoothly at all times.

The Role

You will be responsible for the complete daily operation of the hotel, ensuring every department performs efficiently and every guest receives an outstanding experience. You will lead the team, maintain standards, oversee maintenance, solve problems quickly, and create a culture of accountability, pride, and service excellence.

• Key Responsibilities
• Hotel Operations
• Oversee the full daily operation of the hotel across all departments
• Ensure smooth coordination between front office, housekeeping, maintenance, guest relations, and external suppliers
• Maintain high operational standards and efficient day-to-day systems
• Ensure the property is always guest-ready, polished, and professionally run
• Guest Experience & Service Standards
• Deliver and maintain exceptional guest service standards throughout the property
• Ensure rooms, public areas, spa, pool, and facilities are always presented at a premium level
• Handle guest feedback and operational issues professionally and efficiently
• Create memorable guest experiences and maintain a warm boutique hospitality culture
• Maintenance & Property Standards
• Be fully on top of all maintenance matters, repairs, and preventive maintenance schedules
• Follow up closely with engineers, contractors, and suppliers to ensure tasks are completed properly and on time
• Conduct regular inspections of rooms and facilities to identify issues before they become problems
• Ensure all technical systems are functioning smoothly and reliably
• Leadership & Staff Management
• Lead, train, motivate, and manage the hotel team across departments
• Create clear structure, routines, and accountability for all staff
• Ensure team members follow instructions, procedures, and service standards
• Build a positive, productive, and respectful working culture
• Manage performance, discipline, and development when required
• Problem Solving & Ownership
• Quickly identify operational challenges and implement practical solutions
• Stay calm under pressure and make strong decisions when needed
• Anticipate issues before they arise and stay one step ahead
• Take full ownership of making sure the hotel runs efficiently every day
• Growth & Commercial Support
• Support retreats, events, private buyouts, and group bookings
• Assist ownership with concept development and continuous improvement
• Monitor costs, stock levels, and operational performance
• Ideal Candidate
• Proven experience in hotel operations, hospitality management, or resort management
• Experience from boutique hotels, villas, luxury hospitality, or pre-opening projects is highly valued
• Strong leadership skills with the ability to gain respect and lead teams effectively
• Excellent problem-solving skills and strong business judgment
• Strong understanding of premium guest service and operational excellence
• Good understanding of maintenance follow-up and property standards
• Highly organized, detail-oriented, and proactive
• Hands-on attitude with willingness to be involved where needed
• Calm, confident, and professional under pressure
• Fluent English required (additional languages are an advantage)
• Personality We Are Looking For
• Natural leader with strong presence
• High standards and pride in excellence
• Structured and highly organized
• Reliable and accountable
• Smart, practical, and solution-oriented
• Service-minded with warmth and professionalism
• Able to get things done through others while leading by example
• What We Offer
• Opportunity to lead a unique and growing boutique hotel brand in Bali
• Key management role with responsibility and influence
• Beautiful working environment in Bingin
• Dynamic business with retreats, hospitality, and lifestyle focus
• Competitive salary package based on experience
• Apply
• Please send your CV, a short introduction about yourself, and your
• salary expectations
• to
• ••••@baliwoodbingin.com
• or via WhatsApp at
• +47 ••• •• 477
• We look forward to hearing from you.
• Baliwood Bingin