Quality Assurance Supervisor

• Deskripsi pekerjaan Quality Assurance Supervisor PT Kapitmas
• Quality Assurance Supervisor — PT Kapit Mas | Denpasar, Bali, Indonesia (On-site)

About the Role

PT Kapit Mas is a jewelry manufacturing and trading company based in Bali, committed to delivering high-quality products through innovation, craftsmanship, and continuous improvement.

We are looking for a Quality Assurance Supervisor to join our Research Development & Design Department. This role will be responsible for establishing and maintaining Quality Assurance standards throughout the product development process while working closely with cross-functional teams to ensure every sample meets customer requirements before moving into production.

• Key Responsibilities
• Establish and maintain sample acceptance criteria for each project based on customer briefs.
• Review completed samples from the Technical Development team before submission to customers or production.
• Develop and document written Quality Assurance Standards, as the current standards are still applied informally.
• Record and monitor every sample rejection, including quantity, rejection reason, and originating work center.
• Coordinate with the Technical Development Supervisor to identify root causes of recurring defects.
• Prepare periodic Quality Assurance reports, including rejection rate, pass rate, and defect patterns for the R&D Manager.
• Develop Quality Standards and Acceptance Criteria for each project category, starting with high-volume projects.
• Collaborate with the QC Division to identify production defect patterns that can be traced back to the sample development or design process.

Qualifications

Minimum Diploma (D3) or Bachelor's Degree (S1) in Industrial Engineering, Production Management, Metallurgy, Product Design, or a related field.

• 3–5 years of experience as a QA or QC in the jewelry, fashion, or related manufacturing industry.
• Able to read and interpret technical drawings and design briefs.

Strong understanding of Quality Assurance standards, sample acceptance criteria, and QA documentation, including rejection logs, defect reports, SOPs, and Work Instructions.

• Able to perform Root Cause Analysis; familiarity with 5 Why and Fishbone Diagram is an advantage.
• Good understanding of jewelry manufacturing processes, including casting, finishing, and related production processes.
• Proficient in Microsoft Excel, spreadsheets, or digital reporting systems; ERP or production monitoring system experience is an advantage.
• Detail-oriented, structured, analytical, communicative, and confident in expressing ideas.