Restaurant Manager

• Restaurant Manager
• CLAY Bali — Ubud

CLAY Bali is a new premium restaurant and lounge opening in Ubud. Our concept is inspired by the Silk Road, fire, earth, warm hospitality, tea, and long evenings around the table.

• We are looking for an experienced, hands-on, and highly organized
• Restaurant Manager
• to lead daily restaurant operations, manage the FOH team, and ensure a consistently high level of guest experience and service.
• Main Responsibilities
• Manage daily restaurant operations and ensure smooth service during all shifts.
• Lead, supervise, and motivate the FOH team.
• Organize staff schedules, shifts, sections, and daily responsibilities.
• Conduct daily briefings before service.
• Control staff attendance, punctuality, grooming, and discipline.
• Train the team according to CLAY service standards and SOPs.
• Monitor service quality throughout the guest journey.
• Ensure the restaurant is fully prepared before opening each service.
• Control table setup, cleanliness, atmosphere, music, lighting, and overall guest-facing presentation.
• Handle guest complaints and special requests professionally.
• Manage VIP guests, special occasions, and important reservations.
• Coordinate reservations, seating plans, and table turnover.
• Work closely with the kitchen, bar, hookah, and reception teams.
• Coordinate operational issues with the General Manager.
• Monitor restaurant equipment and report maintenance issues.
• Ensure opening and closing procedures are completed correctly.
• Control daily checklists and operational standards.
• Support inventory control for FOH operating supplies.
• Participate in hiring, onboarding, training, and performance evaluation of FOH employees.
• Identify operational problems and implement practical solutions.
• Prepare regular reports on operations, team performance, guest feedback, and key issues.
• Key Requirements
• Previous experience as a
• Restaurant Manager, Assistant Restaurant Manager, or senior FOH leader
• Strong preference for candidates with experience in premium restaurants, hotels, beach clubs, or high-volume hospitality venues.
• Strong understanding of restaurant operations and service standards.
• Proven experience managing and developing FOH teams.
• Strong leadership and communication skills.
• Confident handling of guest complaints and difficult situations.
• Good understanding of reservations, POS systems, cash procedures, and restaurant reporting.
• Ability to organize schedules and manage labor efficiently.
• Strong attention to detail and discipline.
• Ability to work under pressure during busy service periods.
• Good spoken and written English.
• Fluent Bahasa Indonesia.
• Confident use of Excel or Google Sheets is an advantage.
• Responsible, proactive, organized, and solution-oriented.
• Based in Bali or ready to work from Ubud.
• The Right Candidate

We are looking for someone who

• leads the team from the floor, not only from the office;
• notices operational problems before they affect guests;
• maintains high service standards consistently;
• can train, motivate, and discipline the team when necessary;
• takes ownership of the restaurant during their shift;
• communicates clearly with all departments;
• understands both guest experience and operational efficiency;
• remains calm and makes decisions quickly under pressure;
• pays attention to details without losing sight of the overall operation.
• Reporting Line
• The Restaurant Manager will report directly to the
• General Manager

and work closely with

• Brand Chef and kitchen team;
• Bar Team;
• Hookah Team;
• Finance;
• Purchasing;
• Operations and Facility;
• Reception / Guest Relations;
• Storekeeper.
• Main Result of the Position

The restaurant must operate every day with

• consistently high service standards;
• a professional and well-organized FOH team;
• smooth coordination between departments;
• strong staff discipline and accountability;
• fast and professional resolution of guest issues;
• excellent guest experience from arrival to departure;
• full compliance with CLAY operational standards and SOPs.
• To Apply

Please send

• your updated CV;
• your current location;
• your restaurant or hospitality management experience;
• the size of the largest team you have managed;
• examples of restaurants, hotels, or hospitality venues where you have worked;
• your level of English;
• your expected salary;
• your earliest possible starting date.

Work location

Ubud, Bali

Employment type

Full-time

Position

Restaurant Manager

Company

CLAY Bali