Secretary

About us

PT Advanced Psychotherapy Indonesia is a leading provider of professional psychotherapy and health services in Indonesia. We are committed to delivering high-quality therapeutic care and support to our clients whilst maintaining the highest standards of confidentiality and professional excellence. Our team is dedicated to creating a supportive environment where both clients and staff can thrive.

About the role

• We are seeking a highly organised and professional
• Secretary
• to join our team at PT Advanced Psychotherapy Indonesia in Central Jakarta. This is a
• full-time position

that plays a crucial role in ensuring the smooth operation of our office and supporting the effective delivery of our psychotherapy services. As Secretary, you will be the backbone of our administrative operations, providing essential support to our management and clinical teams whilst maintaining the confidentiality and professionalism required in a healthcare environment.

Key responsibilities

Managing and maintaining comprehensive filing systems, both physical and digital, ensuring all documents are organised, accessible and stored in compliance with data protection requirements

Scheduling and coordinating appointments, meetings and clinic sessions for therapists and management staff, liaising with clients and ensuring optimal use of facilities

Providing administrative support to senior management and clinical staff, including preparing reports, correspondence and documentation

Handling incoming and outgoing correspondence, including email management, phone enquiries and client communications with professionalism and discretion

Maintaining confidential client records and ensuring all information is handled in accordance with privacy regulations and professional standards

• Preparing and maintaining office supplies, ordering materials as needed and managing inventory
• Managing the reception area, greeting visitors and clients with courtesy and ensuring a professional environment
• Supporting the coordination of administrative functions such as invoicing, billing inquiries and general accounting assistance
• Assisting with event planning and coordination for company meetings, training sessions and client-related activities
• Performing general office duties including data entry, proofreading documents and maintaining office equipment
• What we're looking for

Proven experience as a Secretary, Executive Assistant or similar administrative role, ideally within a professional healthcare or service-oriented environment

• Excellent organisational and time management skills with the ability to prioritise multiple tasks and deadlines effectively
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with office management software
• Exceptional written and verbal communication skills in both English and Indonesian, with meticulous attention to detail
• Professional discretion and reliability, particularly when handling sensitive and confidential information
• Excellent interpersonal skills with the ability to work collaboratively with diverse teams and interact professionally with clients
• Fluency in Indonesian and English is essential; additional language skills are advantageous
• Demonstrated ability to work independently whilst also contributing effectively as part of a team
• Familiarity with appointment scheduling systems and client management databases is preferred
• A high level of integrity and commitment to maintaining professional confidentiality standards
• What we offer

We believe in supporting our employees' professional growth and wellbeing. We offer a competitive salary package commensurate with experience and qualifications. Our benefits include opportunities for professional development, a supportive and collaborative work environment, and the satisfaction of contributing to meaningful mental health services. We value work-life balance and foster a culture of respect, inclusivity and mutual support. As an equal opportunities employer, we welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace.

Apply now

If you are a detail-oriented professional with strong administrative expertise and a commitment to confidentiality and excellence, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining PT Advanced Psychotherapy Indonesia.