Skill diminta
AutoCADBIMCreativityProject ManagementRecruitmentTroubleshooting
Deskripsi
About the role
- PT. Meranti Adi Perkasa is seeking a
- Technical Support - Architectural
professional to join our Design & Architecture team. This is a full-time position based in Serpong, Banten, offering a pivotal opportunity to provide specialised technical support to our architectural drafting operations. In this role, you will serve as a critical resource, ensuring that our architectural design processes run smoothly and that our team has the technical guidance needed to deliver exceptional results. You will bridge the gap between our architectural staff and technical systems, contributing directly to the quality and efficiency of our architectural deliverables.
- Key responsibilities
- Provide technical support and troubleshooting assistance to architectural staff utilising CAD software and other design tools
- Assist with the setup, configuration and maintenance of architectural design software and hardware systems
- Develop and deliver training sessions on architectural software, best practices and technical procedures to team members
- Document technical issues, resolutions and procedures to create a comprehensive knowledge base for the department
- Collaborate with architects and drafters to understand technical challenges and implement effective solutions
- Maintain and update technical documentation, drawing standards and project specifications
- Support the quality assurance process by reviewing technical aspects of architectural drawings and deliverables
- Liaise with software vendors and IT teams to resolve technical issues and implement system upgrades
- Assist with the organisation and management of project files, libraries and digital resources
- What we're looking for
- Proven experience in architectural drafting or design environments, with technical support responsibilities
- Proficiency with industry-standard CAD software such as AutoCAD, ArchiCAD, Revit or similar applications
- Strong technical knowledge of architectural drawing standards, conventions and practices
- Excellent problem-solving abilities with a methodical approach to diagnosing and resolving technical issues
- Experience in providing user support and training to non-technical staff
- Strong organisational and documentation skills
- Ability to work collaboratively with architects, engineers and design professionals
- A relevant qualification in architecture, architectural technology, or technical support would be advantageous
- Knowledge of BIM (Building Information Modelling) workflows is preferred
- Familiarity with project management and file management systems used in architectural practices
- What we offer
- A full-time, permanent position with a respected architectural firm
- Professional development opportunities within a growing design and architecture company
- A collaborative working environment where your technical expertise is valued
- The opportunity to work with experienced architects and contribute to meaningful projects
- Competitive compensation commensurate with experience and qualifications
- A supportive team culture that prioritises continuous learning and professional growth
About us
PT. Meranti Adi Perkasa is a leading design and architecture firm committed to delivering innovative and high-quality architectural solutions. We specialise in architectural drafting and design services, working on projects that shape the built environment. Our team is comprised of talented professionals who are passionate about design excellence and technical precision. We pride ourselves on maintaining the highest standards of professionalism, creativity and technical expertise. We are dedicated to fostering a collaborative workplace where our staff can develop their skills and contribute meaningfully to our projects and the broader architectural community.
Apply now
If you are interested in joining our team and bringing your technical expertise to support our architectural operations, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documentation to our recruitment team. We look forward to hearing from you.