Supervise daily housekeeping operations by planning work schedules, assigning tasks, and ensuring all operational areas are maintained in accordance with company housekeeping standards.
Conduct routine inspections of public areas, common facilities, corridors, and other operational spaces to ensure cleanliness, hygiene, and presentation meet established quality standards.
Monitor the proper use, maintenance, and availability of housekeeping equipment, cleaning chemicals, consumables, and supplies while ensuring compliance with safety regulations.
Oversee housekeeping service quality and pest control activities to maintain a clean, safe, and comfortable environment for tenants, visitors, and employees.
Handle housekeeping-related complaints, service requests, and operational issues from tenants and visitors, ensuring timely resolution and excellent customer service.
Implement and ensure compliance with housekeeping SOPs, company policies, and Health, Safety, and Environment (HSE) standards while coordinating with internal departments to support smooth daily operations.
Prepare housekeeping reports, monitor inventory and operational expenses, and support budget control to ensure efficient and cost-effective housekeeping operations.
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