Skill diminta
CommunicationEnglishMicrosoft OfficeTroubleshooting
Gaji pasar untuk posisi ini
Median Rp3,3 jt/bulan · rentang umum Rp2,5 jt – Rp4,5 jt
Berdasarkan 389 lowongan Customer Support se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Provide first-level IT support to employees and assist with technical issues related to computers, software, applications, printers, and network connectivity.
- Troubleshoot hardware, software, operating system, and basic network problems.
- Install, configure, maintain, and replace IT equipment as needed.
- Manage IT assets, including inventory records, asset allocation, maintenance, and return tracking.
- Respond to IT support requests and follow up until issues are resolved or escalated.
- Maintain clear documentation of IT assets, incidents, and resolutions.
- Support the smooth operation of office IT equipment and systems.
- Minimum 3 years of experience in IT Help Desk, IT Support, or IT Site Support.
- Able to communicate actively in English, both verbally and in writing.
- Willing to work in Cikarang.
- Good knowledge of computer hardware, software, Windows operating systems, and basic networking.
- Experience in troubleshooting and providing technical support to end users.
- Experience in IT asset management and documentation.
- Strong communication, problem-solving, and organizational skills.
- A degree in Information Technology, Computer Science, or a related field is preferred