Skill diminta
CommunicationCustomer ServiceEnglishMicrosoft Office
Gaji pasar untuk posisi ini
Median Rp3,4 jt/bulan · rentang umum Rp2,5 jt – Rp4,5 jt
Berdasarkan 408 lowongan Customer Support se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Responsibilities
- Contract for temporary worker (3 months).
- Acting as the first point of contact for Tour Leader, Supplier & Sales.
Handling all incoming calls & emails after office hour and during weekend (Saturday & Sunday) for group that travelling within the Companys European territories.
- To coordinate with Supplier, Kuoni Tumlare Sales, Sales Operations & Tour Leader to find the solution/replacement for any issues.
- Work from 21.00 until 03.00 WIB on the next day during weekday.
- Work from 14.00 until 22.00 WIB on Saturday.
- Adhere to company standards, work on general operations and use all in-house IT tools effectively.
- Working from Home and come to office upon requested.
Requirements
- Up to 1 year experience in customer service/travel industry/call centre, is desirable.
- Fresh Graduate is Welcomed.
- Travel industry market & culture understanding/experience.
- Business level of English is essential (both verbal and written).
- Good communication skills.
- Computer literacy experience in working with Microsoft Office.