IT Network Operation Center

Responsibilities

• Monitor network performance and availability 24/7 using network management tools and systems
• Respond promptly to network incidents and alerts, troubleshooting issues to minimise downtime and impact on business operations
• Perform routine network maintenance tasks including patch management, configuration updates, and system upgrades
• Maintain network security by implementing access controls and monitoring for suspicious activities
• Support network configuration and deployment of new network components and infrastructure
• Ensure compliance with IT policies, procedures, and industry standards

Requirements

• Minimum of Bs Degree IT Field
• Proven experience working in a network operations centre or similar IT infrastructure environment (minimum 2 years)
• Experience with network monitoring and management tools such as Nagios, PRTG, SolarWinds, or similar platforms
• Proficiency in operating system administration (Windows Server, Linux) and basic system troubleshooting
• Understanding of firewall configuration and network security principles
• Excellent problem-solving skills and ability to work under pressure in a fast-paced environment
• Ability to work shifts including nights and weekends, if required