Key Account Manager (Alfamart - Indomaret)

• Key Responsibilities
• Ensure flawless execution of the 4P strategy (Product, Price, Place, Promotion) across all key accounts.

Collaborate closely with Marketing, Trade Marketing, and Operations teams to develop and implement customer-centric category strategies and deliver best-in-class 4P execution.

• Partner with the Operations team to consistently meet or exceed customer service level expectations.
• Own the delivery of Customer and Channel plans, ensuring achievement of sales targets and optimal trade spend utilization.
• Work with Trade Marketing to align and implement optimized 4P strategies that support both category and customer objectives.
• Lead the negotiation process for annual trade terms in partnership with the Key PIC Buyer for relevant categories.
• Develop and manage customer promotion calendars and product launch plans to drive growth and engagement.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Minimum of 5 years’ experience as a Key Account Manager within the FMCG sector.
• Proven track record managing minimarket accounts (Alfamart, Indomaret), with strong attention to detail and data analysis.
• Proven track record in managing minimarket accounts with strong attention to detail and data analysis.
• Experience in trade marketing is a plus.
• Prior experience in a multinational company (MNC) environment is preferred.
• Deep expertise in Key Account Management and Joint Business Planning (JBP).
• Strong operational management capabilities, particularly in executing 5Ps strategies with cross-functional teams.
• Excellent presentation and negotiation skills.
• Advanced analytical thinking, with the ability to interpret complex sales and customer data.
• Solid business acumen and strategic mindset.
• Self-driven and capable of working independently
• Key Performance Indicators (KPIs)
• Achievement of sales targets and revenue growth.
• Effective management of trade investment and profitability.
• Contribution to category growth and strategic business planning.
• Delivery of impactful business reviews with customers.
• Execution of key initiatives and strategic projects.